From here manually type in the webmail server addresse s. More information about what Avast is doing can be read here. Sometimes it takes an uninstall to get it to work. Receiving 'Error ' when visiting your webmail. Created retiring page dedicated to providing information for people getting ready to retire or separate from the Army. The only other solution for it not working is to return it and purchase a different reader. To update the driver manually, follow this guidance.

This has worked for some people, others are still having the problem. Windows 7 64 bit users who have the IO Gear GSR CAC reader should Install the driver from IOGear then restart the computer to fix the problem. We've worked with Thursby Software and IOGear to find an update for the firmware on the reader. Most DoD website access problems can be fixed by following these adjustments to your web browser.ĭEE is only accessible via CAC, so, please look at this page for information you will need to access your email. If your particular problem is not on this page, please feel free to contact me and we will figure it out together.ĭo not attempt these on your Government Computer unless otherwise noted. Everyone of these have worked on several other computers. Please don't email me telling me my Solutions don't work. I hope one of these will answer whatever problem you are having. If you have questions or suggestions for this site, contact Michael J.Site Map. Are you interested in subscribing to the CACNews email list? Installation Steps. Here is a very helpful Navy specific page.

This is easily fixed by having Safari report it 'is' IE. After canceling, you can then choose your certificate, and it will give you a second opportunity to enter your PIN. Contact your Information Technology IT personnel to get the software. Navy Reserve personnel with installation questions and troubleshooting can contact. Windows 10 users click here for information on how to use your CAC on your computer. The Navy download sites below require you to login with your CAC. Read more about the older CACs and how to replace them. A guide to help figure out which CAC you have.

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